Privacy Policy

Your privacy matters to us. This policy explains how AI Rumpelstiltskin, an AI video service operated by an independent developer, handles information when you use the service.

1. Information We Collect

We collect information you provide or generate while using the service, including:

• Email address and basic profile information used for your account
• Photos, prompts, and settings submitted for video generation
• Generated videos and related task history
• Purchase and transaction status provided by the checkout service
• Basic technical information needed to operate and protect the service

Payment card details are handled by the payment provider and are not stored by this website.

2. How We Use Your Information

We use information to:

• Create videos from your submitted photos and settings
• Check generation prompts with Waffo Prompt Sift before generation
• Maintain your account, video history, and credit balance
• Process purchases and provide customer support
• Operate, protect, and maintain the service

3. Information Sharing

We do not sell your personal information, photos, or videos. Generation prompts are sent to Waffo for content safety screening. Uploaded photos are kept by our configured storage provider and sent to the video generation provider. We also share necessary information with providers of sign-in, hosting, email, and payments. These providers handle information under their own policies. We may disclose information when required by law or needed to protect the service and its users. Waffo's prompt scan does not inspect uploaded photos themselves.

4. Data Security

We take reasonable steps to protect information used by the service. No online service or method of transmission can be guaranteed completely secure.

5. Cookies and Similar Technologies

Essential cookies or similar technologies help keep you signed in, protect the service, and remember basic preferences. Optional analytics may be enabled as part of the site configuration and, when active, are subject to the relevant provider's policy.

6. Your Requests

You may contact us to request access to, correction of, or deletion of information associated with your account. Email hello@rumpelstiltskin-ai-video.com from your account email. Requests are handled manually. Some information may need to be retained for security, legal, or payment-accounting purposes.

7. Data Retention

We keep information for as long as needed to provide and maintain the service. Uploaded photos and generated videos do not currently have a fixed automatic deletion period. You can email us to request deletion.

8. Changes to This Policy

We may update this policy as our service or practices change. The updated version will be posted on this page with a revised effective date.

9. Contact Us

For questions about this policy or a privacy request, contact hello@rumpelstiltskin-ai-video.com.